To start a return, email us at shop@shopshoppeshop.shop

Our return policy is strictly enforced and no exceptions can be made. Please review carefully.

All stationery and sale items are final sale and cannot be returned or exchanged. Full price items purchased using a discount code are only eligible for store credit or exchange. [Does not include free shipping: orders placed with a free shipping promo are eligible for standard refund].

Orders placed for in store pickup are subject to our in store return policy (see next section).

Most full price items purchased online (see exclusions above) may be exchanged or returned for refund. Returns must be delivered to us within 15 days of the date you received the item(s). [Ex: If you received your order on the 1st of the month, it would need to be delivered back to us by the 15th.] Returns delivered after 15 days and up to 30 days will be issued in the form of store credit. Returns received more than 30 days after the original order date cannot be accepted. Please note original shipping charges are non-refundable.

Returned goods must be received unused, in original packaging and in the condition they were received. Clothing must be unworn, in new condition and have original tags attached. Returned goods that do not meet this criteria may not be eligible for refund or may be subject to a restocking fee, and in some cases will be returned at the customer's expense. We are not responsible for items damaged or lost in return shipment, therefore we recommend packaging fragile items carefully and using an insured and trackable mail service. We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery. Please allow 1-2 weeks for your return to be processed. You will receive an email confirmation when the return process is complete.

Return shipment costs are the responsibility of the buyer

To start a return, email us at shop@shopshoppeshop.shop